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Great guys to help us move from Houston to Lake Charles. Honest, fair and dependable.
Thank you guys so much we really appreciate how you guys went over and beyond to assist my mom and I move at such a short notice. We will mostly definitely recommend your services to our family and friends.
I have seen a few reviews and I felt the need to express my experience …storage sense has been nothing but pleasant. I made my reservation online to book my storage. Upon arrival I was greeted and was told all information I may
Need. My only concern would be to add a few lights outside to increase more well lit areas .There is a Hole ?️ in the back side of the gate that should be looked at however it’s does not cause a serious concern. Just like the homeless individual out front mentioned in a previous review .He is not a threat nor does he cause any harm/problems to anyone. I actually frequent the stores in the area & see him quite often & I , like many others I see whom have conversed with him you can tell he has a mental illness .For anyone who has hesitations regarding renting here I rent here currently and highly recommended you come visit or one of the other surrounding locations ?
Recommended. They helped unload my moving truck to a storage facility. Excellent job. Would use them again.
Efficient and quick. Communicated with me well.
Thank you
I have had 2 units here total almost 2 years. The storage and service is exceptional. If I need storage needs again I will be back!
Not a great experience - called the first time to get a quote. The person who answered the phone was a bit short, but ok. She said she was transferring me to customer service. I got someone's voicemail. I called back and said I'd like to speak to a person. The second person was more pleasant, however without any warning, not even a 'hold please', I was put on hold....and left there. Luckily, there are plenty of courier services in The Woodlands who do want my business.
Everything about this place is great.
HORRIBLE! I’ve moved plenty of times and NEVER HAD THIS EXPERIENCE. Will Never use them again! Arrived over an hr late. Dragged they feet at first apartment one bedroom apartment took 3 1/2 hrs to load because they were taking their time. The absolute slowest movers ever. I think this was strategic because there’s NO way this move should have been almost 5 hrs.ALSO, got upset because they were going over budget after they were late and moving slow and threatened to keep my furniture if I didn’t have the rest of the money. Claimed that they had trouble taking down my bed and just ended up taking it down Wrong. told me that STAR Furniture one of the most reputable companies there is installed my bed wrong and stripped the screws whole time they didn’t even look to see that all they had to do was unscrew the bolt. I just assembled my entire bed alone with a screw driver and an Allen wrench. Pictures below of the part that gave them “trouble” these are NOT professional MOVERS ?? DO NOT RECOMMEND!
Xavier, Mark & Logan were superior with their service today! I am so incredibly thankful for service & professionalism. They seamlessly moved my 2bd/2ba on the 3rd floor within a reasonable amount of time. I will DEFINITELY use their services again!!!!