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Gabby did a great job her customer service was excellent
After the system update you can’t even get into your unit if there is no attendant on site because the keypad is dysfunctional and does not work most of the time. Forget accessing your stuff after 5pm.
Then you actually might lose everything in your unit at any point, as they fail to charge autopay cards they have entered into the system multiple times. They do not call or text you when there is a problem.
You literally just get “we will cut your lock notice” by email after the fact, instead of “we can’t find your card in file, please pay” by phone or any other means of human communication.
Not a safe place to keep your belongings.