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I think they did a good job. For house moving, the goal isn't some sort of perfection; it is a rapid, competent execution of the task at a reasonable price. That's what I got. Furniture moved from Point A to Point B as needed. The important part is that it was quick and easy to set everything up, estimate the amount of cargo moved (so as to pick the right size crew and number of trucks), and get rolling.
I was quotes for 150 for 3 movers for my move day. The day off, only 2 showed up, and when I asked them about the rate, they claimed it is 150 for 2 movers. I proceeded to explain the quote I already had, and when I asked who can I talk to, the guy said there is no one you can call. After I showed him the contract I signed, he ended up calling his boss, and then gave me a quote for 130 per hour, which is now too steep for what they were offering. One of the mover kept insisting that this is as low as I can get anywhere. During that time, I kept trying to call the guys who originally gave me the quote, but they would not answer my phone calls, although they were answering the movers who were already at my apartment. This was a bad experience, because they locked me into a price that I did not agree with, nor did I have time to shop around. I never heard back from Emmanuel, the guy who originally gave me tho quote. And I ended up telling the movers that I will not use their services for that move. These guys might be good at what they do, but they faced with a problem like the one I had, they sure do not know how to act, nor are they able to figure out some way of making sure the customers needs are well met. Sure in hindsight they might have the perfect response now, but when the issue was happening, they were complete amateurs that had no costumer relation skills And for all their claims that no one can do it better for lower, I ended up getting a different company that showed up at my door steps 3 hours later, and did the entire job perfectly for 400USD, way less than the price that I was quoted for for 3 movers. If you choose to work with this company, make sure that you check, and double check how many movers are going to show up at your front door, and what it the hourly rate.
Robert and his crew were excellent and professional. They took special care of my belongings while being very efficient and fast. They arrived on time and finished earlier than expected. I would definitely hire them again.
I recently had a local move, and Rudy and his crew were amazing. This was the first time I have used professional movers, and Rudy and the other movers made it a fantastic experience. Moving is stressful, but they were able to take away the vast majority of the stress. I would recommend Vanguard to anyone.