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Professional and prompt service. Great rate. Will use again.
I like renting my storage unit from ExtraSpace Storage at the Forest location for convenience and the secure facilities they have. Also, I have worked with Nicole at ExtraSpace Storage now on several different occasions and she is always professional and pleasant to deal with. Nicole makes the difference in this facility verses renting at other locations. I have always realized that the people make the biggest l difference in any business. I had a concern regarding my unit rental and Nicole took my call during her lunch break and was willing to help me. I told her that I would call back after her lunch hour, but she returned my call when her break was over, even before I could call her back. She addressed my issue and thanked me for being a loyal customer. I don’t normally receive that kind of customer service anymore from other businesses. I want to thank Nicole again for her work and professionalism. I would definitely recommend ExtraSpace Storage, if you need a storage unit. I would, even more so, recommend dealing with Nicole if you decide to rent there.
Thank you very much Nicole and please continue to take care of your customers! Great Job!
Nice clean Mr Rogers is very helpful. He will come help you if he is not there.