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Chinny was great with her help today.
My Mason & Hamlin piano is my treasure, and I have come to trust Ben at Little Valley Piano Service to provide the best care possible. Ben has tuned my piano for years -as well as replaced worn parts, made adjustments to the pedals, and adjusted the voicing and regulation. He answers all my questions and fully explains each step he takes. When faced with the extreme dry air of Vermont winters, Ben suggested and installed a piano humidity control system that maintains the stability and health of the entire piano and ensures the fine-tuning lasts longer.
Communication with the office is quick and efficient. Reminders are timely and helpful. Invoices are clear and thorough.
Ben Rocke is a true professional with expertise and knowledge. And, quite simply, he is a very nice person and a pleasure to work with. I highly recommend Ben and Little Valley Piano Service.