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We were quite surprised at the high level of quality this mover provided. The setup experience was efficient. The 3 men were on time, and quite professional and friendly. They worked hard, were polite, and really cared about the quality they provided. The whole process was professional, and stress free. At the same time, their pricing was reasonable and very competitive. We would recommend them to anyone who needs to move a household.
We felt like we were in very capable hands when our crew showed up to help us move. They were able to assist with the tricky objects and handled the antiques with care and respect. Once arrived in the new home all the furniture was placed as we had planned. Thank you Reynolds Transfer!
We hired Mad City during Covid-19 and expected them to provide professional service to our dismay they were everything but that. We had a three man crew and they were irritated and rude from the beginning. One was professional but one of them also smelled of alcohol. I called and informed Brenda of the events that transpired and she said she knew immediately who smelled of alcohol. As a business owner how could you possibly know that someone has an alcohol problem and send them to do a driving job. On top of that one her employees Randy began arguing with my husband over his mathematical error as he tried to charge us for 5 and a 1/2 hours when it was only 4 and a 1/2 hours. When my husband pointed it out Randy became irate and began screaming in front of my 15 month old. I told Brenda about all of this before writing a review hoping that she would empathize instead she became combative and argumentative with me. Do not hire them they do not value their customers. They also damaged several items with scratches, put the boxes in the wrong room and dropped our couch. Despite tipping them each $20 at the start of the move we still received horrible service.
Brian, Dennis aand Sal were absolutely great. They were very friendly and cooperated with any of our requests. We certainly want them for our next move, hopefully in February. Best of all the move cost less that the quote we received!
Very professional, courteous, friendly and hard working! John and Umberto worked tirelessly to move my one bedroom 3rd floor loft with some challenging stairs to my 2nd floor condo. They were unable to get my couch through my narrow doorway and managed to get it in through my balcony. I highly recommend!!
Really appreciate the care and attention we received from Sharron and Lori. There must be somthing wrong with my recliner though...everytime I recline it knocks me out. Ha. We got 2 flexsteel recliners and are very happy with the comfort and quality. Thanks for the quick delivery and service.
Guys were diligent, thoughtful and friendly. They quickly understood what needed to be done, made a plan and executed. They took great care moving things into our new place and ensured we were satisfied with the job. Definitely will use their services again!