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referred a client to them for moving services and I am extremely disappointed hoping to have the issues resolved. I originally spoke with a manager of sort who was going to have me let them in the house 2 days in a row at 9:30 am. I went at 9 opened it up and left the lock box separated with instructions to lock it up and put key back in lock box. I got a call around 10:12 am saying they couldn't get in. explained to the workers the door was unlocked, next day I show up 9:28 they're already moving stuff.. never locked the house up! now we're all moved and they took my lock box ($280) and key with my clients stuff?! what the heck.
The Gardner team moved our family from Greensburg, PA to McDonald, PA. The team was kind, competent, reliable and worked really hard. I'm sure the Gardner team will remember the extensive contents included in their 3 trucks. Our family is grateful for the support of our new friends at Gardner. We will refer this business and their amazing team to the world.
Tim came out to give me a quote on a move. He looked everything over and promised a quote in "a few days." Never heard back. He didn't respond to emails. The phone is never answered, it just goes to voice mail. He left me in the lurch. Find a reliable company if you need to move.
We moved from the US (North Carolina) to Germany with the help of Champion and we received great service. Everything was packed really properly and our goods arrived undamanged in Germany. The Team was friendly and all in all there is nothing to complain about. My employer paid for the move, so I can't judge the price.
I had to deal with Matt Parsons for a claim of mine and he was very unprofessional and rude and seemed to be on something or just very tired. He took a long time to answer any questions of mine and tried to tell me that the movers did not damage my property (on accident of course) and did not want to pay out my claim. Every time I would call for him he was not in the office either and I would leave a voicemail to no avail. I have used south hills movers in the past but I hope I don't have to use them again anytime soon because I do not want to have to deal with him again.