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I would not recommend this company!!! Ever!! We started out two months before our move. They came out and gave estimate. I had searched other companies and thought this being a local company, I would choose them. I will say the communication process from the beginning was terrible. So, if you do choose this company, do not expect this type of service from them. They said they would call the day before they were to come pack our home, I had to call them twice within the week before, and still no one called me the day before. The packers that did come out, (this is the only saving grace) where professional and polite. That is where it ended!! We ask the packers, when that National Van Line would be out the following day to load our move onto the truck. They were not sure, but gave an estimate around 9:00 a.m. Well, the following morning no one shows up, we called the office (Gerber Moving) and was told they did not understand, that someone should have been there already from National Van Line. They called back stating National Van Line did not have our moved booked, but they would send a truck out from Gerber Moving. Basically, someone forgot to do there job( I have a email confirmation from National Van Line that shows that they had my contract, and they had me down for the move.). Then when they were done with loading everything on a Gerber Moving truck, I asked about when they would arrive at our destination. They could give me 4 to 5 day window, which was fine, then asked that one particular day be avoided. They called the day before, (surprise), asked if they could deliver to our storage unit at 8:00 the following morning, asked if it could 10:00 am, they agreed. This was an out of state move, and we were not there yet, but our son in law was going to meet them at 10:00, which he arrived at 9:45 am. They had still not arrived at the unit at 10:30, so I called the office of Gerber Moving, spoke with Bob. He could not understand where they were. He states he could find out why and call me back. He calls me back with 10 minutes, and states they are 40 minutes out, and would head that way??? Not sure why this happened?? but once again, unreliable!!! Then 40 minutes went by, and still not there. Called Bob again, and they should be in 30 minutes, they finally arrive 2 and half hours late, my son in law was waiting so patiently. After, the second phone call to Bob, was not to nice, simply put, I told him know that this was unacceptable, and it had been from the beginning!!! My husband also called left multiple message for Bob, through multiple people (driver, secretary, and then Bob's voicemail.) My biggest mistake, was to pay this company, before they got there that day at the storage unit!!! I gave Bob the benefit of doubt, and waited 10 days before I wrote this review, never once again heard from him!!!
Had an excellent experience moving my apartment within my budget. They confirmed the move ahead of time and showed up on time. The loading was quick, with little assistance. They took the time to ask about placement when unloading into different rooms. Overall great experience, would recommend to a friend!
The guys did a great job moving some very heavy items for us. They were on time, professional and careful with our items and property. Positive experience all around.
Alex Tanner, Jason and Adam Dunn did an amazing job. It was a big move and they made it seemless. We were confident in all of there work from beginning to end. Thank you!
The crew was fantastic. Kim, Chris Adrian and Jonathan were all extremely efficient and yet gentle with my possessions. They all had great attitudes and were all around pleasant. I highly recommend them.
The crew was fantastic. Kim, Chris Adrian and Jonathan were all extremely efficient and yet gentle with my possessions. They all had great attitudes and were all around pleasant. I highly recommend them.
They’re employees are crackheads that Destroyed most of our property and some items even went missing. Kelli the secretary was worthless she could care less and was extremely rude. We had to go through our bank as we did not get the value we paid for and never received a refund through the company. Employees are untrained and unprofessional. I would not recommend them.
Booked easily over the phone with about two weeks notice, because my date had a little flexibility we were able to get five guys and two trucks at the recommendation of the owner. My over 3k sq ft home was loaded in 2 hours and 15 minutes and unloaded in two. Guys were very nice, on time, and respectful of our property. No issues with damage or any concerns. I also really liked that there were no travel fees, you pay a flat fee per truck. This seemed to be a huge advantage over other movers, who seemed to charge mostly port to port. We were referred by friends and definitely recommend A Friend With A Truck to others.
Booked easily over the phone with about two weeks notice, because my date had a little flexibility we were able to get five guys and two trucks at the recommendation of the owner. My over 3k sq ft home was loaded in 2 hours and 15 minutes and unloaded in two. Guys were very nice, on time, and respectful of our property. No issues with damage or any concerns. I also really liked that there were no travel fees, you pay a flat fee per truck. This seemed to be a huge advantage over other movers, who seemed to charge mostly port to port. We were referred by friends and definitely recommend A Friend With A Truck to others.
Had an excellent experience moving my apartment within my budget. They confirmed the move ahead of time and showed up on time. The loading was quick, with little assistance. They took the time to ask about placement when unloading into different rooms. Overall great experience, would recommend to a friend!