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Staff at Red’s exceeded our expectations. Kim helped us know how to pack and the movers, especially Christian, were incredibly efficient. They were considerate of our time, property and possessions. All of our things arrived on time and in perfect condition.
Follow-Up to Review and Response Below: offering a discount on a future move is not an appropriate response to someone you overcharged in the first place. The only appropriate remedy is an immediate refund.
My experience with His Workmanship to help me move my daughters started off well. I was impressed their responsiveness and appreciated their Christian roots. Unfortunately, I feel like a got a bit of a bait and switch from them. I gave the owner a downpayment equivalent to the first hour of labor for his team and was told I would pay the remainder to the movers upon completion of the work. Note that they have a 3 hour minimum for moving support. I later had to reschedule the work which cost me another deposit equal to one hour of moving. The movers that came were great and did their work efficiently. In fact they completed their work in just over 1 hour (75 minutes). Upon completion they told me I needed to pay them for the full 3 hours of pay plus $40 for gas. When I was unable to reach the owner on the day of the move for clarity, I happily obliged and paid the fine gentlemen that helped us move figuring the owner would credit me for the deposit that I had given him. No such luck! Instead he offered to give me a discount on my next move. At this point I've paid for the equivalent of 5 hours of moving time and received 75 minutes of service. I recognize 1 of those hours that I paid is dues to my rescheduling. The other 1 I clearly was overcharged for. My counsel is to make sure to get in writing all of the fees you will be asked to pay and know that this 'Christian' organization will not do the right thing in the end if they over-charge you unless you book another service with them in the future.
This locations always provides amazing customer service!!
So while i was traveling through Minnesota for work, my wife asked me to go to Hobby Lobby to look for something that she could not find in the Virginia stores. Well luckily (unluckily) for me I found it and had to find a way to ship it back. This UHaul location was able to help me find a box and shipping supplies to package the item and ship it home. I recommend this store 100% and the staff was very friendly and more than willing to help! Thanks again for everything
Walked in, no reservation, got 10 foot truck, walked out 4 mintes later, amazing service Martin. Thanks
AMAZING!
The fence is very hard to get opened and slide to get a vehicle in. We made our payments monthly but our checks we held for months till cashed very annoying.
Excellent service, very competitive pricing. Will use again.