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Have used Adam's services several times over the years and been very happy. However in August, 2019, Adam and his brother moved an heirloom grandfather clock inherited by my son for me and the clock was damaged. They somehow dropped two of the three brass weights. They took the weights and stated they would be repaired or replaced. Well, it's almost nine months later and, despite numerous phone contacts and two letters, the weights have not been replaced. We have asked that the originals be returned to no avail. So disappointed and upset. Can't find replacements ourselves without the originals. Help.
Being out of state trying to coordinate a pack/move/storage of my daughter's dorm room was simplified with the great folks at Premier Moving & Storage. The folks in the office were very professional and nice (even with all my questions...LOL). The mover on site (Jamie) was awesome as she ran into a snag at the school, but she and team handled it and kept me informed the whole way (remotely). Lastly they sent me a quick video of the dorm room (per my request) to show it was all cleared. Awesome Service and team, I highly recommend them. Thank You Premier...You guys ROCK!
BEWARE..... payed. Big..big..bucks..to move me....they. quit on me 2...put stuff in my garage...2 different days...had to bring stuff in my house...had to move stuff in my car a couple trips cause they didnt .load the truck completely..I even gave a mover a complete pool table..hoping they would move me completely.. That didnt happen.. Many ..many ..things ..broke..many.owner never returned calls.. nice guys...payed for thier lunch.also.. . Never made it.
They moved us February 8. Damaged piano. After a reminder call, they sent someone to fix. He didn’t bring proper tools but he tried. When I peeled tape off per his instructions, it didn’t hold. Turns out there’s a big chunk of wood missing from end panel. Texted. Called. Called again. Appointment missed cause his truck broke down. Planned for another day (today). No word. I texted. No response.
Four months ago I needed to move from one home to another home 30 minutes away from each other. I moved a lot of items ourself and had everything boxed up to move. I had plastic tubes in a basement that I needed help with bringing upstairs. I set up a time for TLC Company to be there at 9:00 am. They called me a half hour after they were supposed to be there and said they were running late. Three people finally arrived at 10:30 am. Their appearance was not what you would think a professional moving company would be. The help was sketching to say the least! My family was trying to help get things up out of the basement and they did not want our help because we were working to fast for them since I was paying them by the hour. Before they came I gave the woman at the office how much stuff I had. They sent the biggest truck but made one trip and would have needed to make another but I said no. When I got back to my old home they had left heavy furniture that I ended up moving myself. I was told they would wrap my furniture but they did not. One price of furniture was wrapped. I had antiques that were scrapped deeply and nicks of wood chipped off on a lot of my furniture. They had no idea how to load or unload the truck. Most of my plastic tubes fell over in the truck and when they were unloading the truck they had the ramp with the dolly and had tubes stacked three tall. They fell off and broke a lot of stuff. Most items have scratches or dents. When I got to my new house they drove by the house to waste time. I will never use this company ever. I would not recommend this company to anyone else. Anyone I know I would not recommend TLC Moving Company. Horrible moving experience. Never again.
This company was a blessing. I had stuff in storage that I couldn't lift. I did most of the setup in emails and when the appointment came they were on time, professional and even did the job faster than expected. I would recommend them whole heartedly.
Terrible is the first word. Originally, a two day move, then changed to a one day move then ended up three days. Left on man on site the second day to finish the work of two men. Called and explained that this would not work and it needed to be completed on the third day (today). While in process and overhead light fixture was broken. It was replaced but not installed - another $100 for that this bunch won't pay for it. The original quote was $1600 and then they intimidated my wife into $2200. The owner is Tom the sweet talker and Steve is the enforcer. Keep in mind my wife is disabled and is about 5 feet tall. This bunch is nothing but cowards and dirt bags. These guys do a bait and switch. My email is firstname.lastname@example.org; please feel free to contact me for verification.