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Worst moving experience ever!!!! Missouri residents, don't let Duncan steal your money. He will start by charging you 120$ for "expenses" which is supposed to mean gas and whatnot, that is a lie. He will make you sign a document that says he is not responsible if he breaks anything, WTF!!!!!!!!!!!!!!!!Ken Duncan called me to tell me he was going to be late by one hour, no compensation offered for wasting my time. The movers were grossly uncareful with my property which they threw in the back of a rented UHAL van.I told them to be careful with my bed frame, they scratched it by throwing it in the van and broke several other items. When confronted, Ken called my attention to the agreement in which he is only responsible to replace 60cents per pound. He refused to compensate for breaking my stuff and then stopped returning my calls and emails. Don't be the next victim, do not use Duncan Movers.
When I needed a mover on short notice to get items from a residence A-1 Moving & Storage went above and beyond to help me get everything packed and loaded in one. Service was friendly and professional which was very important in such a stressful situation.
We’ve scheduled Mallory to come assess our furniture in Atlanta Mo to move to South Carolina four different times! Four different times they never showed up! No calls, no nothing! It’s taking us over a 6 weeks to get this done. Can someone recommend another moving company that understands customer service?
Unprofessional and Lazy and on top of that the General manager Melissa was unprofessional and rude about the complaint I made. This company is one of the worst moves I had over the last 13 years. Never again
Guys were very friendly and moved fast, too fast. All my stuff was packed and ready to be loaded in a uhaul and they just threw the stuff in the truck. They didn't even use 75% of the furniture pads I had purchased and as a result upon arrival to my destination I had 4 pieces of furniture that was damaged. As I was unloading the truck I discovered a damaged dresser with a broken piece missing, later upon unloading I found the broken piece further back in the truck no where near the dresser (a place where it could of only got to if placed by someone). To makes matters worse I have called the company and filed a complaint and the asked me to email them pictures of the damaged items and that they would follow up. It has been over 2 weeks and I still haven't heard back, including my other attempts to follow up with them. ALL THAT BEING SAID I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE FOR THEIR MOVING NEEDS!
Arrive 45 minutes late for initial pick-up. Had to return back to their office for more equipment despite being provided information prior to move about stairs at drop off location. When I called to discuss the untimeliness and unpreparedness of their services the receptionist and operations manager both spoke extremely rudely to me. I will never use this company again.
AmeriGO did an absolutely outstanding Job, Jes was amazing and fabulous as was her team of professional movers and packers. They moved us from Georgia to MT, and even with some extreme weather conditions, Jes and her team were able to think of solutions. Jim also did a FaceTime video walk through when we showed him what we had to move and this was fast and efficient. This is the second time we have used this company to move and will always request them, they are wonderful, professional and extremely helpful. Our estimates were 100% accurate, they did an absolutely fabulous job. Jes and her father were the absolute best and so were the team of professional movers and drivers. We are forever grateful to Jes, James, Jim and the rest of the team!! We had the best moving experience with our moves thanks to these outstanding and professional people.