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I had a not so great experience with Kilpatrick Moving & Storage. At first we were vetting them and a few others out and we liked that they were local, the gentlemen who quoted us was sincere, and Michelle the office/sales person assured us we were in good hands. So we decided to move forward with the move because we trusted them. The actual movers themselves were all very good, prompt, and very experienced. We felt like we hit the jackpot as Michelle assured us anything we needed she would take care of us which they did in the beginning to earn our business. When she quoted us hourly rates she said that whatever isn't used we did not have to pay for. Therefore my wife and I worked very hard to get rid of any excess in our old house so that it will help reduce the workload and expense of moving. We moved out of our old home, storage our goods for two months, and moved to our new home with Kipatrick Moving, & Storage. It wasn't until the final move that all of a sudden Michelle said they required a certified check when previously deposit and initial move I had always written them with a regular check. I didn't think anything of it however Michelle said that we must get them a certified check in order for her team to start moving things into final destination. I was annoyed by this already however went to the bank and did as she said. When I came back the movers started moving and did so from 9am and worked until 4pm being a total of 7 Hours which we paid for 8. They charged me for a full 8 hours therefore I reached back out to Michelle via email to ask her about the one hour reimbursement and 5 emails later no reply back her since the job is done and they took my certified check. I even called her out saying she was dodging the question of reimbursement for the one hour. To me it wasn't the one hour reimbursement money it was the honor system that they promised security and fairness and they did not honor what they said. As a business owner you must always try to figure out a way to take care of your customers, and I do not feel dodging your customers was the right way to deal with the situation. I wish I could give higher stars for the actual movers but the final straw for me was the non response back from Michelle and not even a courtesy to say they have no intentions of reimbursement of the final hour.
Moved to a real apartment and I have a lot of books. The movers were very professional and did a great job packing up the remainder and moving me. I highly recommend them and would use them again.
This is one of the best moving companies I have dealt with. Everything went smoothly. They provided a quick service and the price was very fair. The movers were on time and very professional . All of my items arrived in the same condition as they took special care with my breakables and valuable items. I would highly recommend this company and will certainly use them again.
I recently moved with Oz, during Covid pandemic, and it was seamless and easy. The movers were exceptionally professional, we’re all wearing masks and gloves. And the move happened so fast. Easy move, will use them again.
Molloy/Mayflower was superlative throughout the process and I can't recommend them highly enough. From the first meeting with Chris who was a true caring human being, clearly careful with details, and offering practical recommendations from his years of experience that would make the move go smoothly, to his going above and beyond to help me during the process, to Kerri's prompt, considerate, and practical follow-up on everything, to the professional teams that moved me out and then in at destination, I was SO glad I chose them over other movers. I literally had 3 weeks to pack before the move date and I was stressing more than I realized. If I had not hired these top notch people, and benefited from their advice and help along the way, I never would have made it. I did this move all on my own and they were the ultimate partner. Thank you so much Chris, Kerri, and the Molloy/Mayflower team!
We had a great experience with Abzal and his partner. They arrived early, finished ahead of schedule and within the quote we were provided. They were professional and efficient throughout packing and unpacking our furniture to ensure everything arrived with great care.
I want to say a huge thank you to Roadway for helping us move during this difficult time and with such short notice. I highly recommend them and you can 10% off your move with code RACHEL10. A few things that really stuck out to me about their amazing job moving
I want to say a huge thank you to Roadway for helping us move during this difficult time and with such short notice. I highly recommend them and you can 10% off your move with code RACHEL10. A few things that really stuck out to me about their amazing job moving
We used college Hunks to remove junk, and they also took apart and removed an above ground pool and swingset. I can’t say enough about how pleased we were with this service. Ricardo and his team worked very hard, and accomplished a lot in the time they were here. They were pleasant and professional- and got the job done! I will recommend them to everyone I know!