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We were very disappointed in using Two Men and a Truck as our moving service and we do not intend to recommend or use this company again. While the movers were very kind, there were far too many issues and the most stressful part of our entire moving experience. First, we had a specific time scheduled for the last appointment of the day because we had the carpets cleaned that morning in our new house. We needed time to let the carpet dry. The company called us 3 times that day in the midst of us moving our other things asking if they could come earlier. Each time, we told them we were scheduled for the 3-5 time slot because we needed to let the carpets dry, they showed up at 2:45pm. Second, we moved all of our own stuff and only hired them to move a few big items. 1 treadmill, 1 table, 1 couch, 1 piano, 1 queen bed, 1 twin bed, 3 ikea dressers, and a few other smaller pieces of furniture. That was it. They took FOUR HOURS to move this amount of furniture. It was agonizingly slow and we ended up wishing we just asked our neighbors for help and moved it ourselves. Third, they asked for our assistance to move things. Multiple times we ended up helping move furniture with them because they asked for the extra hand to make sure it was moved safely. What’s the point of hiring moving if we end up helping with the move? They damaged our brand new high end treadmill. We even tried to make it easy for them and took it all apart except the base. All they had to do was move the flat rectangular base of the treadmill and they managed to dent the frame. One of two pieces of furniture we were worried about moving ourselves and the whole reason we hired professionals to come help. It was extremely disappointing. They dropped our piano while loading it onto the moving truck. They didn’t use a dolly of any kind and were trying to carry it on their own and as they got to the top of the truck, the piano slipped from the sling they were using and it dropped to the floor of the moving truck (a few inches). My father and brother ended up moving it off their truck at the new house end because we didn’t trust them moving it off the truck. They had no idea how to move a piano correctly. It was extremely stressful to watch and again, this piece of furniture was the second reason we hired professionals to help... so we wouldn’t have to worry, but we did the whole time. Hiring Two Men and a Truck was the most stressful part of our entire move experience because the expectations and the reasons of hiring them were not met at all. They were very nice people, but their quality of moving was not efficient, they were extremely slow, and they weren’t careful about the really special pieces of furniture we specifically hired for the move. I would not recommend them to others and I would not plan to hire them again for help. It really was such a disappointing experience.
Juan and Jason were the best. They worked hard and took great care of all our belongings (even a heavy elliptical) from start to finish. I've moved all over the country and this is the first time nothing at all was damaged. They were fantastic to work with and I highly recommend them!
Juan and Jason were the best. They worked hard and took great care of all our belongings (even a heavy elliptical) from start to finish. I've moved all over the country and this is the first time nothing at all was damaged. They were fantastic to work with and I highly recommend them!
They were quick which I liked, but a little rough on my furniture. We needed help with the fridge especially, and they ended up loading the really heavy ramp up against the fridge. We had to go back and rearrange so things wouldn’t get damaged on the long drive. They had to reschedule 5 hours later and then they were still 2.5 hrs late. Lots of damage to the walls.
We moved last week on the 22nd and used Rocky Mountain Movers for a second time. The team didn't seem to get along that well, some of the guys worked harder than others. They damaged the corner of my husbands desk and so he had to put screws in the side panel to hold the desk together again. They also had to go back to our old house twice because they forgot a water softener and then the refrigerator. This ended up costing us more for the move. Our first move back in 2013 was a great experience which is why we used them again. If we ever move again though, I would probably look at other companies, sorry to say.
Great service, very professional and friendly. They did a great job for me and went above and beyond their duties. Definitely would use them again.
Rodolfo, is the best at his job ! OMG! Let me tell you how wonderful he is, I have moved cross country more times than I want to remember, and Rodolfo was the most professional, hard working, driver I have ever worked with! He got to our house a day early to start packing and wrapping furniture before the other guys arrived the next day, he just about got more than half of the truck loaded himself! No other driver has ever done that, And where we were living is a very tight street with cars parked all over, he was able to get the truck pulled out like it was nothing! I have never seen such a great team like this before! Joan was on the phone with me throughout the entire process to make sure that we were happy with the way things were going. EXCELLENT customer service is all I can say! I will never ever use anyone but this company again! BAILEY’S IS THE BEST EVER I BELIEVE THAT RODOLFO AND JOAN DESERVE A RAISE AND LUNCH!❤️❤️❤️ Kudos to Rodolfo! And I want to just let Baileys know what a fantastic driver you have! Please reward him! Honestly you have no idea how great he is! Cheryl & Barry Wilhite
Jesse and Chase were awesome! All my stuff was moved in a fair amount of time. 3 bedroom moved from a 2nd floor apt. to a 3rd floor! They didn’t rest until it was done. They busted A** and I’m thoroughly impressed. Will likely use again.
Casey and Ryan here in Salt Lake City were the perfect response to our needs. We were not prepared as I would have liked for a major appliance move. They had two units to move to different places on our property. In fact they found our property without any trouble (when everyone for the last 20 years always gets lost). They completed the job in less time than promised, even though they had to remove several parts and doors to make it work. Then they left the place immaculate. And they did it all with a fantastic attitude! We will look forward to using them again!