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If I could leave no stars I would I've been with the storage unit for 2 years. It's recently came under management with public storage. Since then I've been overcharged almost every month as having a late fee. My unit's been broken into three times. People just climb right over the tops. I've notified law enforcement. I've notified them.. still this month I let them know that they've been over me. But now they're reasoning is is went up. But the amount that it's went up they're still overcharging me on top of that. I would not recommend this facility to anyone. In fact I'm going to recommend that my daughter moves out of it. Building a is completely unsecured on the tops of all the units. I'm now looking for a new unit to break away from public storage completely.
The manager is so awesome and she's doing amazing 10 out of 10
DON’T USE THIS COMPANY UNLESS YOU WANT MONTHS OF YOUR TIME WASTED AND A LOT OF YOUR BELONGINGS STOLEN.
We used this company 2 years ago. Everything seemed fine at first, smiles and reassurances from the company. Then the day of the move came. The guys showed up late. We were supposed to have 4 guys for the day but only 2 guys came (both locations). They weren’t “gentle” at all…with items that were marked vividly as “Fragile”, they’d put at the bottom of the stack of boxes and then continue to kick into place.
When it came to deliver our possessions to our new location, it took them an extra almost 2 months for them to deliver and that was only after police involvement.
Once we received our items, some of it was missing (an entire king sized box spring, part of a bed frame, numerous boxes…and even a whole extra box of someone else’s items were included in ours) and a lot of it was broken. SOMEONE HAD EVEN GONE THROUGH OUR ITEMS because I had some old prescriptions in a “keepsake” box and the bottles were gone from the box they were in.
We spoke with the company for months about getting paid back for the time we dealt without our items (we had to replace so many things and we had to get new items in the meantime during the 2 months we were waiting on our possessions), as well as just the missing and broken items in general. They said they had sent us a check to get us to leave them alone and we still haven’t seen any money from this monstrosity of a moving company.
Anthony, Ray, and Anderson did a fantastic job on our move! Super fast, professional, and friendly. Very willing to work within our budget. Best movers I’ve used in the Salt Lake area.
Awsome movers.