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Lloyd and I were very impressed when the 'Guys' moved us from New Kent to Lancaster PA in December. Their care and respect for our belonging was amazing. They were very friendly, and we would like to say thank you to all the men.
Man & Van moved furniture in my house in preparation for installation of hardwood flooring. Jim communicated with me very well before and during the job. He made sure I knew exactly what to expect and would be ready for his crew when they arrived. He and his crew were prompt, handled my furniture with care and were very efficient. I was very impressed that they put felt pads on the bottom of every piece of furniture before they placed it back on my floors. I highly recommend them.
Stephanie is always polite and makes the whole process easy.
I am a disabled veteran that was forced to use Kloke for my final military move. First I was told that my household goods had to be located because they were delivered to the wrong city. Then after they arrived late items were missing and destroyed. I put in the claim for four items although more were missing and this is where the 2 years of runaround began. I have placed a claim with everyone that I was told to from Richmond to Fredericksburg but I have not received one phone call back after numerous emails and voicemails. I saved all correspondence and would forward it to the next representative that claimed they were going to get it to where it was supposed to land. I finally got an individual that handles the claims in Fredericksburg and was told to submit the paperwork to him. 3 months later I followed up and was told that there was no record of my claim. As a disabled veteran I took the position in DC following my service to help veterans dealing with issues as such. I would suggest going to another moving company. If I could give 0 stars to bring awareness and assist others I would. Please save yourself the runaround.
The team from Virginia Moving and Storage did a great job on our move. They showed up on time, were courteous to our neighbors, worked hard to load our things and were careful with everything. After watching them at work I told my wife, “We’ve been doing this moving thing wrong our entire lives.” It was really impressive to see the team at work. Entrusting them to move our home across the country was a great decision. So thankful we did.
Didn’t show on time. Didn’t provide the service they promised. Double charged me. Broke many items and refused to submit the insurance claim. Left items in my old house, when I stopped payment on the check when I found they hadn’t moved everything, the owner threatened me with violence. Took them to court, I won, 4 years later, they still haven’t paid their judgment. I’d leave a 0 review if I could.
Would NEVER use them again. Destroyed valuables and took OUR own hand truck. Have offered to resolve our issues and we get no response back. They were HORRIBLE. Stay away from them and save yourself the headache and them “ghosting” you. Terrible company with terrible owners.