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1yr later and still discovering damage & missing items Even though Jackie Movers refunded us %25 of their moving fee due to damages caused by them, we are dissatisfied still at discovering damaged items/furniture and missing items as we’ve been remodeling and emptying out boxes slowly. I’ve hired professional movers 4 times within the last 8 years including moving to Las Vegas from California. We have observed how a truly professional moving team really works. Although Jackie Movers have generally good reviews and advertise themselves as professional “full service” movers, our experience with them was clearly contradictory. MOVERS · not professionally trained to lift, move, care, protect furniture/items · inconsiderate leaving trash in front yard and drive way · did not know how to properly disassemble/assemble requested furniture and appliances. I requested they just leave things disassembled at that point. · movers were irritated with our every request PACKING · brought too small of a truck for size of job · did not have specialized moving equipment: appliance/furniture harnesses, mattress moving straps, only hand trucks and furniture dollies · no organization in packing of truck; items/furniture just piled on top of each other · no appropriate protection of items; many furniture pieces were scratched, chipped and cracked. Did not use moving blankets they had! MOVING · loading pace was noticeably slow compared to other moving companies · move required two trips because truck used was too small · movers went to lunch between trips without informing us · total move took 9 hours, realistic pace should have been 4-6 hours; Jackie Movers agreed with me on this and reduced my billed move time to 6 hrs · several items were missing on move. Jackie Movers rep had to return them to us later. · other peoples’ items, from previous move, were left in our garage! 1 YEAR LATER · still discovering items scratched, dented, cracked, · Items missing If you are looking for true professional movers I’d advise you to go somewhere else. We’ve had many expensive furniture pieces and appliances damaged by them. They are clearly not what they advertise to be! It’s barely one step up from hiring day workers.
S&M Moving created the worst moving experience ever. 30% of my items were missing by the time they arrived at the final destination. After months of back and forth, their insurance had agreed to cover only a small portion of my looses. Everyone up the management stack is unprofessional. Use them at your own risk.
I just wanted to drop a quick note to tell you that the move yesterday went great, and that your team was wonderful. They were exceptionally polite, professional, and efficient. Additionally, they treated both our old home and our new home as if they lived there. They handled everything with care and left the homes as tidy as they found them. This is my third time using your company over the last 8 years, and we will continue to recommend your business to anyone needing help moving. Thank you for employing such excellent teams. -Loriann and Jason
Love it! Everything went well and as expected. Highly recommended! Efficient and fair company.
Love it! Everything went well and as expected. Highly recommended! Efficient and fair company.
Great moving service. I would recommend again. They were on time, treated my stuff with care, and worked really hard. Pricing was transparent and it ended up costing me what they estimated it would. What else could you ask for from movers?
I hate moving. There is nothing worse than packing up everything you own and having to move it somewhere else. All Star Movers made a really unnerving move - namely closing on a home in the middle of a pandemic - sooo much easier. Literally, without them I think I just may have lost my mind. First rate organization throughout. VERY thankful I found them. Word to the wise - (especially if it's been several years since you last moved), start decluttering about 3 weeks before you start packing. With the junk gone, packing will be light years easier. Thank you, All Star Movers. You guys are awesome!
They did an outstanding job!
These guys are very responsive and accurate , I really enjoyed working with them . Thanks Francisco and Mont Imran for all your support. Big thumb up for you both.
This company has left me stranded without my vehicle for over a month. Booked a transport from east to west coast & vehicle sat there with no calls, updates, or action from this company. Called several times to find out when they'd be picking up my vehicle & I got nowhere each time. Also, it took them way too long to issue me a refund (after 2-3 calls). Unless you live in a major city (which may have resulted in a transport), save your money & the hassle.