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Five movers showed up. They were on time. Very professional. They provided lots of padding and straps. They protected all our items and secured them in the PODS and truck. I cannot say enough about Joey and his crew. I will be using them again to unload the PODS and the truck.
THE BIGGEST SCAMMERS. Stay away from this company. They will hold your stuff hostage and demand thousands of dollars. Be aware, these people are scammers.
So it’s Saturday night and I’m sitting on the hastily purchased air mattress my fiancé bought this afternoon. Why, you ask? Because Safe Moving Company, the movers who agreed to move us into our new home today never showed up.
In May, my fiancé found Safe Moving Company on a certain app and after reading their reviews and talking to Brandon (the owner) a few times, we decided that Safe Moving would handle our move.
On July 18, my fiancé contacted Brandon to confirm that the move was still on for the following weekend and discuss sanitation issues (this being the COVID era). Brandon confirmed that the move was still on, but informed us that his staff would not be wearing any masks (which in hindsight should’ve been a red flag). We thought it a little weird, but we figured it would probably be a little difficult to move furniture in and out of a truck with a mask on, so we decided we’d minimize OUR risk by wearing our masks and having them wash/sanitize their hands/sanitizing their shoes when they arrived.
But they never arrived.
At approximately 11am, after we’d made several attempts to call the company to check their location and receiving no response to our phone calls, text messages or voicemails we began looking for alternatives.
It’s now been nearly 12 hours since they should’ve shown up at our home and we have yet to receive ANY sort of acknowledgment or response despite repeated phone calls and texts. I understand things happen (accidents, oversight, emergencies, etc.), but what I find the apex of unprofessionalism is the fact that we received ZERO response. Nothing. None.
Instead, we were left scrambling at the last minute to try and find another moving company or rent a moving truck (both of which are in high demand and short supply right now). After calling the nearest 6 cities with no luck, we were finally able to find and reserve a moving truck for tomorrow and I was able to scrounge up (i.e. guilt) some family members into agreeing to help us move.
Words cannot adequately express the rage I feel. Particularly as we have been in contact with this company since May and my fiancé had texted Brandon last night to confirm payment information.
Communication is KEY in the service industry and we received none.
This delay has cost us both time and money and as others on here have stated, I too, can now attest that you should NOT hire Safe Moving for your needs nor will I be recommending them to anyone in the future. Instead, I’m sitting here on this sad air mattress we picked up at Target because our bed is broken down (but ready to be moved!) and lying next to our mattress in the garage waiting for the movers who never came.
I nearly passed the place up, but once I got in, David was such a great help to me. He was so patient and answered all my questions. I was a bit frazzled with nearly missing it. But he walked me through the best options for me and was very professional and kind.
Tip Top Movers has been a valuable partner for our real estate clients over the years, assisting with all their moving needs. Matt and his team consistently deliver exceptional customer service, always going above and beyond to ensure our clients are well taken care of. They are reliable, punctual, efficient, and offer very reasonable pricing. I highly recommend Tip Top Movers for your next move!
Best moving company around my family and I have been using A Way 2 Move for over 12 years now. Paul and his guys are quick and affordable
We had one the best trio moving me and my wife yesterday from this company.
Will, Tony, and Will took much care in making sure that the move was done with professionalism.
All 3 showed a lot of concern for us to make sure that the move was done smoothly.
We would certainly recommend this company and these 3 dedicated individuals.
Nick and Becky Infantino
Aaron really helped me out,he is a nice guy and a professional in his job