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First time using Bkmovers moving company and I was a bit hesitant and to be honest they show up on time even 15 min early and prep everything. The Boss was amazing and very tidy and made my big furniture move thru doors look easy and I was worried but they wrapped everything like a gift . They guys were all friendly and came to do business, the previous movers were texting while on the job and this guys didn’t even talk to me LOL because they were so focus on my home , the best movers I have had and I will 100% recommend them , no a single scratch on my stuff or my glass and my home walls or floors . Thank your BK for an amazing service and a client 4Evr!
NEVER use this company. Their customer service is terrible. On July 28th, 2023 I moved using Osmon moving from my house in Glendale. In the process of my move the movers broke my table saw by dropping it on its side. This table saw is no longer manufactured so the part that broke is not manufactured either. They told me to contact there customer service to get it resolved.
I contacted them and they asked if i could send documentation of the damage. I did... and never heard back from them. I called again and the number was DISCONECTED. I then called again and found out that the company had gone under and was now owned by MOVE CENTRAL.
I asked to get the claim resolved through them and was told they would call me back.
They never did.
I contacted them again and they assured me someone was handling the old Osmon claims and they would transfer me to customer service for more information
I was transferred there and the HEAD of their customer service said i needed to contact Osmon moving because it wasn't move central that damaged my saw. I will remind you at this point that OSMON DOESN'T EXIST. I told him this and he said it wasn't their problem. I asked if it could be escalated to anyone at the company and he said no.
I have been told 4 times now that they will 'investigate it' and also 4 times that 'there is nothing they can do about it.'
Osmon was insured for damages of 60 cents per pound. The total weight of the saw is 253 lbs. They are dodging a pay out of 153 dollars. This amount of hesitation to acknowledge any liability is so petty. What does THAT say about this company? They will give you the run around. Save yourself the headache and DO NOT USE THIS COMPANY
Arthur and his team were fantastic. Very quick and efficient and got done way quicker than I expected! Highly would recommend this team for your move.
I’ve used Frank and his guys to move me 4x. His prices are fair. They pack everything really well. Nothing has ever been broken. I’d use them again and highly recommend them. These guys are great!!
I could not have asked for a smoother move. Last year my husband passed, this year my job closed. It is time for a new chapter in a new state (because California has priced me out, unfortunately) and LAP Movers made it such an easy process. They were literally THOUSANDS of dollars cheaper than some of the other guys and worked with my schedule, even when it changed at the last minute. Octavio was patient with the ball of anxiety that is my natural state, and on the day, Luis and his partner were on time, professional and walked me through everything clearly and concisely. Wonderful company, wonderful guys. Goodbye Los Angeles, Hello New Orleans, and thank you LAP for starting this new adventure drama-free!
These guys came prepared with a solid project plan. I had no issues using their services.
My sister-in-law needed movers to load a small POD. No furniture involved, only boxes and two bikes. We worked with Olga to book the day and start time of move for 1pm in February. Agreed on two men, three hour minimum. We bought rope to tie down boxes in POD and were ready and waiting, and waiting, and waiting. No Show. We called SOLVE, they asked us could they come tomorrow?! No because POD was scheduled to be picked up next day! Then we were told they were not available until later, maybe 5pm. Two men came about 5:30, in a rush. It was getting dark, they loaded sloppy and no tie down. Barely got it done and they acted like we were inconveniencing them! Unload on other end of move was a pain as boxes shifted with no tie down. DO NOT USE these movers unless you like wondering if your movers will show up.
Great service especially by Ryan! He’s very friendly and able to go the extra mile to get you the storage capacity you want! He was able to upgrade us the same day we moved in!
Could’ve been a better experience, unhelpful when your stuff gets to you & you have questions or need something from them. Moved across the world after defending the country to be treated less than. It’s whatever maybe you’ll have a better experience.
Fantastic job! The movers were on time and super quick. We hired for full service (pack, move, unpack). It was seamless, highly recommend!