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Public Storage at this location, maybe all I’m not sure, are crooks if you’re a military member using it for deployment. I have been using this unit since May of last year, so may 2024 and from that time my 5x10 without explanation went up the following:
May 1st 2024 $89
Oct 1st 2024 $ 119
April 1st 2025 $164
You’re telling me in 11 months you raised my storage rent by $75 a month? For military members who have no choice but to pay this becuase we are physically not there to move our stuff, it’s exploitation. No where in the fine print did it say my move in rate was promotional, and that they would raise my rent so high. It’s shady tactics, that they have people move in and become reliant on their unit only to raise it by almost double, anticipating you can’t move. These units are not air conditioned, and it gets very hot in the summer here based on the design of the building.
Also, to add onto this the office is never open so I can’t easily get ahold of someone to talk about this. I am leaving this establishment and going somewhere more user friendly.
Good customer service! Joe was really helpful!
Mi experiencia con ellos, ha sido la mejor. Siendo de San Diego también tienen servicio en la ciudad en la que estoy (Irvine) Muy buena atención y el servicio excelente. Las cajas estan muy limpias que hasta parecen nuevas, adicional a la puntualidad para entregar, te dan un kit donde vienen instrucciones por si quieres donar cosas, etiquetas para tener más organizada tu mudanza y un QR con un buen playlist. De verdad ha sido una grata experiencia con ellos rentar mis cajas. Por cierto me dieron un súper precio y me dieron oportunidad de dejarme más cajas por más tiempo y menor costo. Lo agradezco y valoro su servicio!!! EXCELENTE SERVICIO
5 Stars – Exceptional Service from Start to Finish!
I recently hired Matrix for my move, and I cannot recommend them highly enough! From the initial booking to the final box being unloaded, everything was handled with professionalism, care, and efficiency.
First, their customer service team was incredibly helpful, providing clear explanations about the process and offering a competitive price that was better than other quotes I received. The booking process was simple and stress-free.
On moving day, the crew arrived right on time, and they immediately got to work. The team was friendly, well-organized, and clearly experienced. They handled my belongings with the utmost care, ensuring that fragile items were wrapped securely and that furniture was carefully disassembled and reassembled without a hitch.
What truly stood out was their attention to detail and the speed at which they worked. The move, which I thought would take all day, was completed in just a few hours, without compromising the safety of my items. They even took the time to arrange everything in my new home exactly how I wanted.
I also appreciated how clean and tidy they kept the work area. Not a single scratch or dent on my walls or floors, and everything was left in pristine condition.
Overall, Matrix Team made what could have been a stressful experience completely seamless. I would definitely use their services again and highly recommend them to anyone looking for a trustworthy and efficient moving company.
Thank you, Matrix, for going above and beyond! You are by far the best Movers I have EVER experienced. I will recommend you to EVERYONE that needs Professional Moving Services!
If you are moving,get SD Family Move!!! Moving is so stressful but Brandon and Sid were the best. I don’t know what I would’ve done without them! They were efficient, professional, and just plain kind! That’s hard to find nowadays! Also, thank God, their rates are reasonable!
The entire process was stress-free and seamless thanks to Truklyft Movers & Storage. The movers were cordial, courteous, and extremely careful with my belongings.
My grill was packed on its side instead of upright, with boxes stacked on top of it. Completely destroyed the $600 grill and after submitting a claim they’re offering a staggering $60 for replacement. Not to mention they completely ruined the paint on my motorcycle by stacking stuff on top of it too. Oh and the truck driver who delivered everything expected me to tip for delivering destroyed boxes, a ruined motorcycle, and ruined grill. Nice job guys.