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Update: They just commented... Can you believe that? They say they never gave us service. Just shows you who are you dealing with. Well I uploaded pictures as proof. You think they if a company loses boxes the owner will remember. I guess when it happens frequently you forget. WHERE ARE OUR BOXES?! We used this company for our move from Sunrise, FL to NJ. They lost 3 of our boxes valued over more than $6,000. Out of 90 boxes only the boxes containing our electronics and audio equipment "disappeared" ! As soon as we discovered our missing boxes we immediately reached out to Hugo the owner who ignored us and tried to deny that they did anything wrong, and even tried to insinuate that we are lying about missing boxes. Our calls and complaints were ignored and we had to call and write many emails until Hugo finally agreed to look into our missing boxes and claimed that he doesn't know where they are. After that stopped communicating with us. This company is not professional in any way, movers arrived rushing us and throwing on their own stickers with numbers they made up not doing anything in an organized manner. We carefully marked all boxes with numbers and contents as informed but when the movers arrived they started to use their own sticker system that was not done properly. They rushed with loading our belongings and threw us a peice of paper not organized at all with the list of our boxes. Worst customer service ever, Worst moving company and still have not received our missing boxes or any compensation! All we want are our missing boxes returned to us. We have proof showing that they were in their possession.