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0 Stars should be an option. The military should not be using this place. If you do a move and see this place just cancel ASAP!!!!!! I had multiple items damaged, broken and opened and my shipping containers came to me with MOLD in them. To top it off they are low balling me on my claim. The claims reps (deloris & Angela) are rude and condescending. When you speak to them with facts they just simply act as if the don't remember, they cut you off when talking and they like to argue with customers while refusing to transfer you to a supervisor. When I did ask to speak to a supervisor I was told 'they don't take calls only emails'; to which I have not recieved a reply back from that email. I had to call from different numbers to get through to them. The has been a horrid experience. I will move myself going forward.
Ray Sagan and Sons delivered a new CNC lathe for us today. Great crew that works together well! Nice guys and very professional! THANK YOU for completing this job on one of thee coldest days of the year!!!!??
It was a great moving experience! The movers were very careful in packing our stuff and took right amount of time and effort for the same. There were no hidden charges and very reasonably priced. Best in the area. Now I know who I should go to when I decide to move. Great job, thanks!
I had an amazing delivery crew! They were gentle with my belongings and annotated all discrepancies from the previous movers.
Worst moving company ever.
First, they moved my already confirmed date because apparently they were going through a move for their own office and were short a truck. I had to pay extra 3 days to stay in my old place.
They weren't willing to provide a discount even though it was moved from a Friday to a Monday. Steve claimed 'you're stuck with us' so it was basically deal with it.
Second, the movers made a hole in my wall, which also came out of my pocket $.
2.5 weeks AFTER I MOVED, They offered to come back to fix it... I don't live there anymore, so I'm not sure how that would work.
Third, the lack of safety materials provided for the movers. The movers used rolls and rolls of tape to wrap around their waist/back for back support... what on earth?? Shouldn't they be provided with safety gear so they don't get hurt.
The movers arrived later than the 2 hour time frame that was given. The guys in the office are the worst.
Very friendly
We had a great experience with Hollander/United. Everyone was very helpful and kind from our initial contact with Chris providing packing advice to Rebecca with our contract to Nick, David and Leo loading the truck. They made the big change stress-free. Highly recommend!