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Jenny is an excellent manager of this location and Public Storage Corporate is so fortunate to have her and her excellent customer service and professionalism. She was so patient with me, answering all of my questions with both knowledgeable expertise and care. Thank you Jenny!
This facility has a mouse problem. They will not replace any damage goods.If you try to call the front office or try to get any help, you will not. They constantly raise the rent with no good reason. If you move out early, they won’t prorate you. Will never ever use storage public again.
I called for a large trash pick up today at 10:30 and by 12:00 everything was gone. D'Jaun & Terry were polite, professional, and fast! I can't recommend enough! Will absolutely be using this company again!
My wife and I utlized this organization and it's employees to move us from Portage to Daytona Beach, Florida. The best service and prices I could've ever imagined. Literally felt like i was taking advantage of them so i tipped each employee $500. And it was still better than and less expensive than any other mover i had ever used before and i have traveled my whole life. Thank you Superior Movers for keeping it Superior and second to none.
If I could give a zero, I would. No moral decency, simply greed! They were told to move everything on the list, however some things were going to be trashed we asked them to disregard the beds, on site. Seeing that it took them a long time just to do one. We had no complete bedroom sets, might I add. They were slow and dragged everything out, they constantly stopped and got on their phones. It took them an hour to get from portage to miller ?. They left a great number of bags, mirrors, chairs and even the washer and dryer. I took pic's called the office manager immediately. She offered a discount to come back and pick up the remaining items, that's a rip off. All we had was bags and their were no refrigerator, stove etc. We purchased all new furniture. Not to mention, my mom and sister are disabled senior citizens. It's totally disappointing and disrespectful. My sister asked to take the bags he said some snarky response, about it's not his job to take the bags. Upon arrival to the house, the bags they did bring were thrown on top of the lawn equipment. I kept catching this one dude on his phone. Very unprofessional and not worth what I had paid for. I had to pay some children to load up a uhaul. Please choose wisely.
Initially there was an issue with the renting process. The rep who was assisting us walked us through it. After that, the process was smooth sailing. Shout out to Darius C. He executed such patience and courteousness all while it was closing time...