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I was planning a local move and All Star Moving gave me the best quote. Due to some issues with my apartment leasing company, I had to reschedule and Michelle was very helpful and able to squeeze me in. Unfortunately, my move-in date was changed again and I was looking to reschedule last-minute. All Star wasn't able to fit me in this time, understandably. Throughout the entire process, Michelle was helpful, professional, and understanding. I would definitely work with All Star in the future!
I've only done reviews extremely rarely and, in fact, disregarded two previous requests from you for one. However, I was so impressed with every aspect of your service that I had to do this review. Your initial estimate was done quickly and efficiently and turned out to almost exactly the amount billed. Your contacts to me were efficient and friendly and kept me informed of the arrival time and associated details of the move. Your people were well over-and-above what I expected during the packing and loading of the truck - I was truly at ease right after they started. They were very careful and wrapped everything extremely well. It took a bit longer than expected, but they stayed that evening and completed the process. The arrival time 1500 miles away at the destination was within their estimate and quicker than expected and the unloading process was as careful as the loading - there was absolutely no damage whatsoever. Kudos! I'd use you again without hesitation!
Giving them one star pains me. We had many items MISSING after our move, including pieces of furniture, medication, and undergarments - two weeks with zero returned calls for resolving. I’ve called 12 times and received ZERO responses. I was given the run around by the office ladies for a full week and now complete silence for an entire week further. After posting on my own Facebook, I had several people I know make comments of how they were awful with them as well, including property damage and refusing to contact them back. As a local real estate agent I will advise my brokerage and all of my clients to steer very clear of Jay’s Moving. I advise you to do the same.
Joes, Victor, and Hunter made our move from our old home to our new home so quick and easy. We couldn't have done this move without their help. They were even a couple of hours ahead of schedule which was amazing. They made sure that they had everything we wanted to move and they took special care to move it all. I would definitely recommend their services again to any of my friends and family.
Wonderful experience! They moved us out of our home and into a storage unit and then again two months later into our new home. They worked very fast! Friendly and took great care of our items. They also did a great job protecting our home with plastic down on the carpet and protecting doorways and stairs. Great job!!! Highly recommend!
It has been just about 2 weeks since my move from IN to FL. Just wanted to say what a great move. Only have a "zillion" Christmas boxes to be opened, but have every confidence there will be no issues, since there has been absolutely nothing broken or damaged so far. The moving guys (6 of them) on the packing and loading end and the three on the unloading and setting up end were friendly, professional, efficient, careful, and understanding of the long move in-store for me. Would highly recommend them for anyone future move. Thank you, John, and your crew. May, 2020 - so its been a year and I have to say that I am missing 3 or 4 boxes. Decorations, kitchen and bathroom items. I know even 3 or 6 months ago when I couldnt find items it was too late to put in a claim. I wish I had made a list and marked the boxes on my own so maybe I would have known they were missing. Just a suggestion for others planning to move. Otherwise it was a good move.
They arrived early, were very friendly and professional, and finished quicker than expected! I had a great experience with this company and would definitely recommend their moving services. Everyone I spoke to on the phone were very nice and helpful as well!
I am happy with my experience with Morse Moving, especially because this was my first time using a moving company and because it was a long distance move. Price was similar to other companies, but there were factors that set them apart from competitors. For example, they were more accommodating with scheduling, offered free used moving boxes, were very responsive, were extremely punctual, and were kind, patient individuals all across the board. I had a few items with slight damage upon delivery, but I attribute it to the cross-country move in the semi. They were very careful with my stuff. I would recommend and would also use again if needed.