Muncie Moving Companies 2025

This is a sketchy storage facility that will repeatedly raise your rent even th I ugh you signed a lease my rent has been raise 2 times in a year from 80 a month to now 140 a month this is almost double what I signed to and is my final straw when I got the notice. I can post the notice if anyone is considering this storage facility and the other problem I had was my storage unit was broken into and it took over a year and several phone calls before there insurance finally paid out a portion of what I lost just go somewhere else I promise anywhere is better they lure you in with cheap prices but as soon as you get your stuff in they will raise your rent to what every better storage unit in muncie charges

Awesome experience great customer service at the counter

Representative has been courteous & professional.

Good business and great prices, jacks awesome with helping out in a pinch. Had my unit quick, fast, and easy.

Very easy to reserve on-line and my truck was ready to go. The computer system is comprehensive and fortunately the young man servicing the desk was knowledgeable in how to use it.

The transaction went quick and smooth. They weren’t overly helpful. I got the keys and was told my rental was somewhere on the lot. I just needed to match the key with the number on the box.

The rental process was a bit cumbersome at its worst. The appliance dolly that was reserved was not available but we were instead given a regular dolly/straps at no charge! The return process was the most outstanding part. Just drive-in, drop off, agree to receiving your receipt by e-mail and basically just drive away.

Scheduled an 'appointment' for a trailer hitch installation. Received a call back citing a date and time. I advised due to work I would need to drop the car off and did the night before. Deposited key in the keybox. Received a call from their employee this morning. She was very rude and upset stating that I had dropped the car off without filling out forms and that despite an email and telephone conversation stating the exact date and time, this wasn't my appointment. That statement doesn't make sense. Rather than calmly explain the situation (they could have had the car as long as they needed), she felt the need to blast me at 07:30 this morning. I advised her I would come get the car immediately and did so. No apology for any of this. Absolutely pathetic how this was handled from start to finish. Avoid this location at all costs unless you like to get a written email showing a date and time, a telephone call to confirm, followed by 'you aren't on my schedule today' and a really rude talking down to. I don't care about the attitude as much as I find it a pathetic way to treat a customer that did what they told me to do. And, I believe she is the general manager of this location, so it's rotten from the top down.