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Missing several items from my delivery in Spanish Fort. A dog kennel, and a few other products. The owner was not interested in helping to solve the problem. Just "report it to the insurers" and go on his merry way. The movers were hard workers, though. The one young man was polite and respectful the entire time.
The crew that packed our home did an exceptional job! They were friendly and helpful during the entire process. Shout out to Jason who organized the packing of the truck as well as the unloading of the truck. Jason rocks! Tristan also helped unload and he was super friendly. He went above and beyond to find my son's game console and tv. I would definitely recommend Marshall Moving for your moving needs!
Completely unprofessional. Broke our things while packing. Then damages my baseboards and put a hole in the wall. Promised me it would be fixed. Here we are 3 weeks later and still not fixed. I'm promised phone calls back and never a phone call back. I called again this morning to follow up on why I wasn't called back and why no one has reached out to my realtor to let them in to fix my walls and baseboards. The lady in the office got really ugly on the phone and stated that well he's busy and owns a company.... is she serious? We are a customer, your company damaged my property and have had plenty of time to go fix my wall and baseboards. The house is brand new!!!! If it were their house they'd want their property fixed if someone damaged it. These people are fraud.