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This was the easiest process to get me a Go Mini for my move. It held a ton of stuff and even had tie down spots for straps and being able to secure my stuff for the move. They were very friendly and I would highly recommend them!
If I could give 0 stars I would. The first red flag was when Roman didn't show up to provide us with a quote when he scheduled and I had to call him twice to check up on him. When he showed up he gave a very reasonable quote. We did not have a move-in date yet so we had to call back later to schedule. When I called to set up the move he told me he was busy and couldn't take our deposit yet. It took him at least a week to send a link to pay for the deposit. I never received any written confirmation of the quote or date of our move. I messaged a few times asking questions and he always replied he was too busy but would get back to me. A few days before the move I requested a confirmation of the date and time of the move and was told, 'that sounds right, but I'm on the road right now. I can't check until later.' The day before our move he texted me, 'see you tomorrow at 7 am!' When I thanked him for the confirmation, he replied he had sent the text to the wrong customer and I was actually scheduled for 2 days later. He reassured me that he would work out the details to get me moved tomorrow. Around 4 pm I asked if he had gotten it worked out and he replied that he had gotten everything worked out to move us the following day. At 9:15 pm he called to tell me he was not able to move us the following day but he does know of a different company that could do it for me. He told me the new company would honor the quote he gave me. I called the new company and they told me he had said he gave me a quote $2000 higher. Thankfully the other company was able to compromise with me and come down. After booking with the new company, I messaged Roman telling him I needed my deposit back. He told me that would not be a problem. Weeks passed and I still hadn't received it. I messaged again and he said to give him my new mailing address. After that message, he quit responding to me. Now he is claiming he will not give me a refund because my move was scheduled and completed. He is very unprofessional, unorganized, and just a bad businessman.
COWS was very easy to communicate with and very attentive to our specific needs for our move! I highly recommend them. They went above and beyond for us with service.
T & JB were excellent with packing up everything! Very respectful, very kind, and of course, very courteous! I'd recommend them to anyone looking to move!
The 4 man crew that moved us, were amazing! They moved us out of our apartment and then went to my storage units and moved everything from both units. It was worth every penny! Highly recommend Abilene Moving& Storage!!
These guys are awesome. You talk about git after it, they can do it. Fast, friendly, safe, and professional. We will hire them every time.