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Would not recommend based off of getting a quote alone. They’re nice and pleasant to work with until you tell them you’re not going to be moving with them. The “manager” became rude when told my family was going to continue shopping. They even called back twice to harass my sister!!! No professionalism!
WORST COMPANY EVER!!! STAY AWAY! If I could give them ZERO stars I would. The only way they are still in business is because for some reason the military still uses them for military moves. When I first read the reviews I wanted a new company, but given our timeline I was unable to change. This is where anxiety started to kick in. We moved from Hawaii to San Diego. For what should'v been a smooth process was nothing short of a horrible experience. To start with, we are just a couple, no kids, and not a lot of items. This should've only been maybe half of a day job, yet turn into a full day of HELL! Three guys showed up to start packing items around 8am. They were on a roll and pretty much packed everything aside from the bigger items in boxes by 11am, and then started slowing down. This is when my husband and I looked at each other and started helping take apart our futon. Mind you, we should NEVER feel obligated to help with any part of it, we go through enough with having to move place to place as it is. 2:00/3:00pm came around and we started asking when they were going to start packing the boxes into the bins on the truck. They took a few breaks by now and frustration started to arise. My husband and I could've packed and moved everything a lot faster than they were moving. Another team showed up about an hour later around 4:30ish (about 4 more guys). This is when it got even worse. They started throwing boxes and items to load banging them around and fitting them into places like tetris that they shouldn't have fit in. While nailing the large bins shut with nails some of the boards didn't even properly fit. When they showed up for delivery, one moving bin roof was caved in from water damage. I am surprised more item weren't lost or damaged. They almost lost our kayak and all of our diving gear in the warehouse and it wasn't delivered for another week....they are lucky they found it! Along with that mess, our paper shredder was damaged and no longer works. My tv stand/shelving unit is ruined with scratches and black scuff marks everywhere. Our bbq coil was also ruined and exposed in a few areas so we are scared to even use it creating a fire hazard.For some reason they decided to take all our fins off of all our boards (surfboards and stand up paddle board) and now are nowhere to be found making them unusable. The stand up paddle board sock is also torn and ruined because they did not have a box big snout for the kayak and stand up paddle, so those were just hanging on the side until the got to the warehouse to make a box for it. This company is a joke and that is only a little of the frustration we felt watching them pack and load our items. Who knows what else they damage or took that we cannot find. I am out of energy and hope. This is why we can't have nice things...because of careless movers like this exact company. SOOOOOO SHADY!!!! SAVE YOURSELF AND IF POSSIBLE STAY FAR FAR AWAY!!!!!!!!!
These people are absolute garbage! Military members, if you see their name request someone else! They broke one of my tv's and my coffee maker, and then said they weren't liable because there was no external damage to the box. Additionally, they crushed numerous plastic items due to terrible packing... I mean flat out broke things! Broke two going away gifts, that I can't replace.. so at the very least they could replace the items that they can replace! I hate having other people move my stuff because they are all crooked; they all break you things and claim they aren't liable; most of them are garbage.