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Movers and Groovers/ Moving Pros..neither of which name they choose is indicative of their ability. They agreed to reimburse us for damages, but have not received the credit nor will they return messages or phone calls. They were 2.5 hrs late for pick up and 3 hrs late for delivery. Damages were rampant and they even lost some goods or stole them. Sincerely would be very careful with using and/or trusting these people.
Very reliable! On time and super courteous! Highly recommend!!
I honestly believe this is one of the cheapest ways to ship things internationally, but we did not anticipate everything that it would entail: -The final door-to-door price was a good bit more than the initial estimated price. -Our shipping container had a rancid smell (presumably from a prior shipment) that left some of our stuff with a bad stench. -Our container was delayed twice. This would not have been a big deal, except that we had to rearrange a parking spot for the container a few times. The parking arrangements are not included in the total price. -Our container was "randomly" x-rayed by customs and we had to pay an extra $400 charge. -We shipped our things in December. Because of the holiday season we did not get the exact pickup date that we wanted. Overall the employees seem willing to respond to questions, and they were never rude in any way. I do wish I would have known about these things before booking the shipment. Some stuff is just inherent in the shipping process, but I do believe we were unlucky to experience all of these unfortunate events in a single shipment.
Best move and best customer service - EVER ! I was checked out on all the options, including extra insurance (which I did need for some antiques). The glitches were small and I was informed right away (heavy traffic, etc) Even if you have moved many times, like I have, find out all the options. Things do change for the better. Thanks Todd and group.
if your looking for good movers call Loughs moving...they make sure your more then taking care of an your belongs...
Frank and his team are prompt and professional.
Great moving company