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well done on both ends of the move. a really good experience.
5 stars don't do any justice to the quality of service they provide during one of the most stressful events, particularly during these times- moving. Ontrack was highly rated in every channel i looked through and i can understand why. Right from scheduling the appointment and a walk through of the cost breakdown and timing estimate was done in the first call. I received a confirmation email/text one day in advance and a courtesy call 40 minutes before arrival. The men were very easy to work with-Nelson & Jose were quick and professional. The communication was very straightforward and they were kind enough to set up a headboard which was sitting in the box at the new place. If you are looking for a stress-free move with professionalism and transparency with your movers, go with On-Track. Ask for Nelson & Jose. There were 0 hidden charges, no "extra" fluffy fees. Very appreciative of the help!
We have been more than happy with their service through 5 moves now. This includes moving our mother as well. They have always showed up on time, offered solutions (like when we ran out of room in our pods, they offered to store on their site for a better price than pods), and have been patient with my ever changing mind on where things should go. :) We will always use them and always recommend. I also need to mention, seriously nice!
We have been more than happy with their service through 5 moves now. This includes moving our mother as well. They have always showed up on time, offered solutions (like when we ran out of room in our pods, they offered to store on their site for a better price than pods), and have been patient with my ever changing mind on where things should go. :) We will always use them and always recommend. I also need to mention, seriously nice!
I just wanted to drop a quick note to tell you that the move yesterday went great, and that your team was wonderful. They were exceptionally polite, professional, and efficient. Additionally, they treated both our old home and our new home as if they lived there. They handled everything with care and left the homes as tidy as they found them. This is my third time using your company over the last 8 years, and we will continue to recommend your business to anyone needing help moving. Thank you for employing such excellent teams. -Loriann and Jason
Love it! Everything went well and as expected. Highly recommended! Efficient and fair company.
Great moving service. I would recommend again. They were on time, treated my stuff with care, and worked really hard. Pricing was transparent and it ended up costing me what they estimated it would. What else could you ask for from movers?
They did an outstanding job!
This company has left me stranded without my vehicle for over a month. Booked a transport from east to west coast & vehicle sat there with no calls, updates, or action from this company. Called several times to find out when they'd be picking up my vehicle & I got nowhere each time. Also, it took them way too long to issue me a refund (after 2-3 calls). Unless you live in a major city (which may have resulted in a transport), save your money & the hassle.
I went through a broker with out realizing it and Moses was so great to work with when the broker misquoted me. His team was so careful, efficient and fast in California and his delivery driver in South Carolina, Avi was extremely professional as well. If I move long distance again I will definitely call Chico and The Men.