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This is one of the best moving companies I have dealt with. Everything went smoothly. They provided a quick service and the price was very fair. The movers were on time and very professional . All of my items arrived in the same condition as they took special care with my breakables and valuable items. I would highly recommend this company and will certainly use them again.
You need to tip them correctly or you could have bad surprises. The tips I gave was probably not enough and they increased my cubic volume estimate after that. We also offered coffees for everybody but it did not prevent them from swearing in Spanish. Most importantly our LG sound bar was missing when we received our furnitures. Interestingly, the sound bar was not on the inventory list made by the foreman. We used 4 different companies over the last 5 years and I would advise to be very careful with them.
I used provident moving a few months ago to move within new jersey. I chose them because their initial estimate was among the lower ones and also it was closer to my location. This is probably the most dishonest business I have come across. Once the items were loaded into the truck, the person in charge came to speak to me about the cost. His bill was more than 4 times the initial estimate. I expected them to inflate the bill and I was ready for maybe twice the estimate, but their bill was simply ridiculous. They had put cost of packing material etc which they apparently used to pack items which had already been packed by me. They simply put some random numbers and added additional hours etc and came up with this humongous bill. Since it was a one time move, I sucked up and agreed to pay them 3 times the original estimate. But I would like to put in a good word for them, so that other customers are not cheated. Please think twice before employing them for any moves. They employ the age old tactic of quoting low and then holding your items hostage to get as much money as they can. I have moved twice that distance with other overs at a cost lower than what I paid to provident movers.
7.23.12 made a reservation and received a confirmation email. Called on 7.25.12, 7.26.12, 7.27.12 and got no response. They never showed or called on saturday. DO NOT EVER USE THEM!!! They are horrible and take no responsibility.
Horrible experience. I wouldn't even have given one star, but you cannot post the review without it. Do NOT trust the quote you are given. I wish I had read other reviews that said the same prior to booking this company for my move. The amount that I was charged was MORE THAN DOUBLE what I was quoted. I was moving from a 1000 square foot apartment with an elevator to a townhouse only 5 miles away. My estimate was for 3 movers, 4 hours, and packing materials. I moved a lot of stuff myself prior to that day so my inventory was significantly less than what I had listed. But, I was still charged an extra $200 for packing materials, charged for the use of the elevator (which was never disclosed to me), charged for stairs (the movers chose to use the main entrance to the lobby which had 3 stairs instead of the ramped entrance which I told them to use where there were NO stairs), and charged an extra 1.5 hours in travel time because they "didn't realize that they would dispatch from a further location". I had gone over the quote with Evelyn in the office several times asking about all undisclosed costs and she continuously assured me that the as long as there was no increase in my inventory, the estimate should be all inclusive with no surprises. I had advised her that I was moving from a second floor apartment but there was an elevator and she still did not disclose the elevator charge and then denied having that conversation when I questioned her about the charge. When I contacted Evelyn before paying the bill, all she kept saying was "there's nothing I can do" but then she did offer to deduct a whopping $35 from the total and when I was still unhappy, she called the foreman and told him not to take the $35 off and to charge the total amount. I would absolutely NEVER recommend this company, and I will be contacting the Better Business Bureau to get this complaint on record.