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Had a move that had a very tight timeline. The movers were absolutely amazing! Very professional, made sure things were packed appropriately, and kept in touch throughout. Would definitely recommend using their services if you are in need of a moving company!
I have used College Hunks twice and they have always been fast and professional. I used a different company before and they were awful. Will only use College Hunks for any move.
Part 2
Continuing review from David Claxton. Ran out of room
After the driver left, the kitchen was not finished being packed. We had no walk through, so if we did we would had known. Not to mention it was 11pm at night, and we did indeed leave because of having to meet the crew in MS. How we found out we were missing items was when we finally moved into our new home and unpacked. Part of the kitchen was missing. We called our buyer of our old house, and she confirmed indeed they left everything we mentioned to her. She has set everything aside. Some of these items are family heirlooms. We contacted Central Transport, and talked with Alta. Whatever her name is. She said there was nothing they could do. She then proceeded to give customer cares number to see what could be done. Make a long story short UNITED a is denying to help at all. Nothing. We’ve saved all emails, and even texts with the new owner in regard to this matter. This Alta person has defamed our character, and claims the driver did a walk though. NO it never happend. Between the days chaos and how late this horrible crew went into the night, he just LEFT!
We have other missing items,damaged items,and of course the un missing items at our old house they have said blatantly they will not get, nor help us. We’ve decided to file a claim, and now file a lawsuit for the fiasco with our dog asking for reimbursement of the expenses we incurred in order to head all the way back to Texas to bring our sweet loved dog home. We also will be asking for stress, and loss of wages. We as a customer should not be penalized becuase the crew THEY a hired did not do the job right. They were unprofessional, unorganized, not focused, and honestly should not be doing this job. As for the local office and Alta, you do not lie to get out of accountability for your terminals mishaps and hiring a crew that lacks knowledge or the professionals skills needed to complete and do a task with such responsibility. How dare you accuse of us of having a walk though when it never happened. Your office is well aware of all the details of which took place that day in Groesbeck TX with your crew, your estimator, the dog, and leaving our house over 12 hours later. Karma is a thing. Ya know? Your crew is responsible for all this, and they are the ones that should be held accountable.
Pls do not use this company, and stay away from Appleton movers as well in San Antonio. The whole move was a fiasco from start to u til now. Horrible horrible companies, and this includes United for now helping as well. You have not heard the last of this Central.
Update. The response from the owner is very ill/misinformation. We have contacted CT after the move, and even Appleton. They sent us a claim form VIA email. Unfortunately, these are not lost or damaged items we are requesting, it the items they INDEED left at our old home. As mentioned some of the items are family heirlooms. They are also very aware of the dog situation. We have since filed a complaint with the BBB. It is now under mediation, and trying for a resolution with United. We have uploaded pictures of the left items, the confirmation from the new owner of items left, contracts, invoice, emails of communication about claim forms, and etc. we paid for our kitchen to be packed. That was extra money. They did not complete the contract, as they failed to finish packing the kitchen. We did not get the service we paid for.
We moved from Dallas to Waco in March 2021 and used Janik Moving. I felt they went above and beyond in service and effort to make things as pleasant as possible during a stressful period for us. I could not have been happier with our experience. I’m taking the time 3 months later to review just because I saw the negative reviews. I don’t doubt other people’s negative experiences, but I want the public to know that we had a very positive experience and would use them again.
Haden and Alex were the best. Good service and move very fast. Thanks again!
Braylen and Robert were above and beyond respectful and careful! Not only with our home but our trees outside! I would use Little Guys Moving anytime! Thank you!