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Reserved a truck week ago and had a 10:30am pickup time.we called a few days prior to pick up to ask a question and had to leave a message and did not receive call back. Arrived day of pick to find NO ONE at the office. Would not answer the phone. There was another customer in the parking lot who stated she waited for 2 hours and no one showed, she also stated there was another person who waited for 3 hours who left prior to our arrival. Person in window above office ignored us several times when asked if he worked there and finally said he didn't. We had to call Penske main office to have our reservation moved to a location an hour away from our house just to be able to pick up our truck today. I would give this place -5 if I could. But Penske made it right for what its worth.
Clean, spacious, and secure storage facility. Staff was very gracious and helpful.
Very unique setting but really good food.
I have been a tenant with the lovely ladies at the Poulsbo location for a number of years and I just moved so I was able to clear out my unit. This has been the most pleasant experience! The staff, facilities and units are fabulous and the price was right! I would highly recommend this facility to anyone looking for a storage unit!
This team absolutely knocked my move out of the park! Very efficient! Tyler was very professional and made sure everything was packed safely and the crew was run right! definitely recommend!!
I cannot say enough good things about this company. From start to finish, their service was exceptional. They helped us with a local move to our new home in Gig Harbor, and they were worth every penny—and more. They arrived on time, worked efficiently, and treated our belongings with the utmost care.
What truly sets this company apart is their professionalism and dedication to customer satisfaction. Whether it’s carefully handling fragile items, managing challenging furniture with ease, or offering practical loading solutions, their expertise shines through.
The team made the entire moving process stress-free and seamless. Their staff is courteous, skilled, and clearly takes pride in their work. On top of that, their pricing is reasonable and transparent.
If you’re looking for a reliable, friendly, and efficient moving company for a local move, I highly recommend them. They truly go above and beyond! Thank you again, Michele, Mike, and their A-Team!
Great experience with the company. My two movers were very professional, courteous, and efficient. I highly recommend SUSEYI PRO moving company!
Many thanks guys!