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Terrible experience. My tv and three lamps were broken, they lost a chair, and my mattress was somehow missplaced for 9 days. When I received it, it was water damaged and covered in black mold. I was told to file a claim which took months and then was reimbursed around $100 for all the damages. During this time, I was told that I HAD to keep my mattress (again, covered in mold) & all other broken things until the case had resolved. Frustrating and insulting. The folks I interacted with were great, but the systems put in place to manage my move were not successful.
Hiring a moving company was the best decision my husband could've had. After a quick search and lots of positive reviews we hired Popeye Movers (luckily they were available on the date). We went with the 3 men + truck service for the minimum of 4 hours and from the time they arrived until the time we were shacking hands in the new apartment was as fast as they could possibly be - I can tell they are professional movers & team they were super quick and all of our furniture was perfectly wrapped and no damage whatsoever. The whole experience was amazing. They kept asking me where I would like the furniture to be placed in our new home, they were so kind & careful We highly recommend Popeye Movers.
I just had the best experience with CalState moving! Roman and Azamat were professional, helpful, and quick. They did a thorough job and made sure my furniture was secure and wrapped.
I had what I thought was going to be an easy 2 hour move that turned into a 5 hour move when my roommate decided not to pack or help out. Luis and Jose were so helpful moving furniture and all the unexpected packing that came up. They also were very patient and waited for me even though I got stuck in traffic and was late meeting them. I cannot say enough good things.
My wife and I have used I Love International Moving: we went from Los Angeles to Manchester, UK. Initially, I just emailed for information and was contacted the same day by one of their customer service reps. She was friendly and helpful and reassuring since this was our first overseas move. A few days later a gentleman came out to do a visual estimate. I stressed the fact we have several antique pieces and I myself am an artist so careful packaging and shipping would be of dire importance. So impressed with their performance and would strongly recommend this company to anyone!!
Sterling's employees were very pleasant, knowledgeable, and professional, and did everything possible to make transporting my furniture less stressful.
First moving experience using professional movers. Dmytriy and Larry handled our stuff with so much grace. Booking was a breeze and they worked around our restrictions without complaint. I would recommend them to friends and family. I'd also like to note : they arrived 10 minutes early, and finished on time! One happy customer!
Do not use if you are disabled, pregnant, or need extra assistance. Read your contract very, very carefully and fully, despite the guys staring at you while you are supposed to sign as they are on a tight pick up schedule. We were charged a late fee when using the REBOW service for plastic moving bins. While this is a GREAT service, and drivers were very nice we had a misunderstanding at pick-up. I was in the shower at pick up- so I did not answer my phone. The drivers did not knock on our door, (my husband was home tho) and then charged us a late fee that was more than half of the original service. They then had to schedule pick up for Monday- my husband had to stay home from work because they made a point that it was in their contract for curbside pickup. Im pregnant and there is no way I can carry these boxes myself. (The driver was very helpful and did this part- so my husband took off work for no reason.) They then charged our credit card without our approval for this late fee. We are disappointed in their response to this issue. It could have just been a waived fee but their operations manager Kevin was insistent on telling me how wrong I was. Its not alot of money- Its mostly the incredible attitude the manager had at my complaint.
PLEASE MAKE SURE TO READ THE FINE PRINT. They pulled a bait and switch with my friend. Not in a million years would I think to hear that OZ Moving would add $4000 over their agreed estimate. They held the boxes on the truck HOSTAGE until my friend paid the additional money. Isn't that Illegal? I have seen and heard some pretty crazy things in this business, but this takes the cake. DO NOT USE OZ!!!!!