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The driver was friendly but customer service was terrible. I got triple charged delivery, but I only go refund for one. I called multiple times at different locations and even spoke to a manager to dispute the extra delivery charge.... they can't find it despite sending screenshots. I will be taking this further
EDIT, I finally got the double charge refunded but the general manager saw my customer action file and 'resolved' it but never refunded my money. They were sending my customer action file between California and Wisconsin multiple times like a freaking game of hot potato, after many times they reopened my 'resolved' case and finally got the refund.
this location is very professional, clean and made my experience very easy.
I live less than a mile from this place and rent trucks/U-Hauls from them occasionally when my little '93 pickup cannot haul the load. I love this place and I've always had positive interactions with the staff there and they are very professional. Just be cautious, this place can get pretty busy and I imagine that's where some of the customer frustrations come into play with reviews. But it's not the staffs fault and I've witnessed people attempting to rent a U-Haul without a credit card or hefty down payment and then getting rude with the worker. I highly recommend this place!
Totally recommend ? this place , great customer service (by Erika, & Daniel?)always welcoming when going in to pay and always making sure i feel safe when going into my storage (always a plus since I go sometimes at night lol)
Very clean also ?over all for me it's a 5 stars ? ?
Lawrence has been moving and tuning our piano for the past 12 years. He's always professional, does a great job, and is a real gentleman! All at a reasonable price. We can highly recommend his services.
Storage Etc. is fantastic! Clean, secure, and the staff is incredibly helpful and friendly. Highly recommend for all your storage needs.
Muy buen servicio 100% recomendado.
Great friendly service. Easy to deal with.
The phone staff at Central Coast Moving was incredible! They were friendly, knowledgeable, and made scheduling so easy. Every question I had was answered promptly, and they kept me informed every step of the way. Their professionalism and kindness made the entire process stress-free. Highly recommend their amazing team!